Terms and conditions

Terms and Conditions

These terms and conditions ("Agreement") govern your use of our online gaming service (the "Service"). Please read them carefully before using the Service.

1. License and JurisdictionThe Service is operated by NovaForge LTD, an Anjouan-based company licensed to offer its services from the Anjouan Offshore Financial Authority (AOFA). Our license number is [insert number]. We are allowed to operate in Germany, subject to German law.

2. Registration and Login ProcessTo use the Service, you must register for a user account by providing us with your email address, password, phone number, and other required information. You will be asked to verify your email address or mobile phone via SMS before we allow you to log in. Our registration process is instant after email verification and takes 24-48 hours once the full profile has been completed.

3. Games and Software ProvidersThe Service features a wide range of games from leading providers, including NetEnt, Pragmatic Play, Evolution Gaming, Yggdrasil, Microgaming, and others. We offer more than 11,000+ different games in various categories, including slots, live casino, jackpots, table games, and sports betting.

4. Bonuses and PromotionsWe may offer bonuses and promotions to our users from time to time. These are subject to specific terms and conditions that will be communicated when the bonus is offered. For example:

   • Our welcome bonus includes a 100% match up to €500 plus 200 free spins on Book of Dead.
   • Wagering requirements for the welcome bonus are 35x (deposit + bonus).
   • Welcome bonuses can only be used with deposits between €10-€20.

5. VIP and Loyalty ProgramWe operate a loyalty program that rewards users based on their activity. There are five tiers, ranging from Bronze to Diamond. Each tier has its own set of benefits, including higher cashback percentages, personal managers, and increased limits.

6. Payment Methods and Banking TermsWe accept various payment methods, including Visa, MasterCard, Skrill, Neteller, Paysafe, Crypto (BTC/ETH/USDT), Revolut, and MiFinity. For full details on our banking terms and conditions, please see Section 7 below.

7. Key Terms and ConditionsPlease note the following key terms:

   • Bonus wagering requirements: 35-40x.
   • Maximum bet while wagering a bonus is €5.
   • Bonuses cannot be used in certain games or game modes.
   • We reserve the right to alter our deposit limits at any time.

8. Responsible GamingWe take responsible gaming very seriously and provide tools for users to help manage their behavior, such as:

   • Deposit/loss limits (daily/weekly)
   • Time-outs (24h-6 weeks)
   • Permanent self-exclusion

9. Security and Fair PlayThe Service uses the latest SSL encryption technology to ensure your data is protected. We are committed to fair play and adhere to strict standards regarding game randomness, fairness, and auditing.

10. Customer SupportWe offer 24/7 live chat support in English, German, French, Spanish, among others. Our response times typically take under 2 minutes during business hours.

11. General Casino InformationOur online casino was established in 2025 by NovaForge LTD. We cater to players from various countries and languages, but please note that certain jurisdictions are restricted due to local laws or regulations.

By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not accept them in full, we cannot allow you to use our service.

ChangesWe reserve the right to modify or change any part of these terms at any time without notice. Please review this Agreement regularly for updates.

Governing LawThese terms shall be governed by and construed according to German law. Any disputes arising from the interpretation, validity, performance, or breach hereof will be settled exclusively in accordance with the laws of Anjouan jurisdiction.

By registering, you agree that any disputes between yourself and us will be resolved through binding arbitration at our option.

Entire AgreementThese terms constitute the entire agreement between ourselves and yourselves regarding your use of the Service.